CA4LA Inc (hereinafter referred to as "Our company") , the operator of the "CA4LA Online Shop" , recognizes the importance of protecting personal information, and believes that the proper use and protection of personal information is a social responsibility. We promise to strive to protect personal information accordingly.
Definition of Personal Information
Personal information refers to information related to individuals, such as names, dates of birth, gender, telephone numbers, email addresses, occupations, workplaces, and other information that can identify a specific individual.
Collection and Use of Personal Information
Our company will collect and use personal information only within the scope necessary for the following purposes. The collection and use of personal information by our company is based on the voluntary provision by customers. If a customer provides personal information, it is deemed that the customer has consented to the use of their personal information according to this policy.
- Business necessary for delivering our ordered products - Providing information on new products and events, as well as other information deemed beneficial and necessary for customers - Inquiries, confirmations, and opinion gathering from our company as necessary for the execution of our business and service improvement - Responding to various inquiries - Ensuring the opportunity for the exercise of rights, or the appropriate fulfillment of obligations, regardless of the customer or our company, based on contracts, laws, etc. - Market research, purchase trend analysis, surveys, and campaigns by our company, as well as research and development of products, services, and store management methods - Use for "individual purposes agreed upon with the customer"
Provision of Personal Information to Third Parties
Our company will not disclose or provide personal information collected from customers to third parties, except in the following cases:
- When consent or approval has been obtained from the individual in advance - When disclosure/provision is necessary within the Scope of necessary for achieving the purpose stated in "Collection and Use of Personal Information," to a business outsourcing partner - When required by law - When it is necessary to protect the life, body, or property of a person and obtaining customer consent is difficult - When business succession occurs due to mergers, company splits, business transfers, or other reasons
Supervision of Outsourcing Partners
Our company may provide some personal information to external outsourcing partners for the execution of business, such as providing products and services to customers. In such cases, we will manage the outsourcing partners to ensure the proper handling of personal information.
Management of Personal Information
Our company will appoint a personal information protection manager to prevent leakage, loss, and damage of personal information. We will strive to ensure adequate safety protection and manage the entrusted personal information appropriately, keeping it accurate and up-to-date.
Inquiry, Correction, or Deletion of Information Content
If a customer requests the inquiry, correction, or deletion of personal information provided to our company, we will respond promptly and within a reasonable scope. If we discover any customer behavior that may cause problems with the operation of our site, we may suspend the account without notice. We will take similar measures if we find another account with the same name (or effectively the same user) as the relevant account.
Our shopping cart is certified by GMO GlobalSign K.K.’s digital ID. Data entry and transmission in the shopping cart are encrypted with SSL, so all communication between your web browser and the server is encrypted, ensuring the secure transmission of your information.
When a customer visits our website, our company sends and records cookies and device-identifying information (hereinafter collectively referred to as "cookie information, etc.") to the customer's computer, mobile phone, and smartphone, etc. for the purpose of improving browsing convenience, delivering advertisements, and collecting statistical data. Our company will use the obtained cookie information, etc. within the scope necessary for achieving the purposes stated in "Collection and Use of Personal Information," along with the customer's information.
These Terms and Conditions apply to all members from 14 July 2023. Old terms and conditions established prior to these Terms and Conditions shall expire with the application of these Terms and Conditions.