Online store terms & Conditions

This agreement shall apply to the Company and users regarding the use of this service. The Company may arbitrarily change the contents of these Terms without prior notice to users if any of the following items apply. We will notify you of any changes, etc. by posting them on the website or by e-mail or other means that we deem appropriate, and the changes will take effect at the time of posting or notification.

If the User uses the Membership Service after the change has taken effect, the User shall be deemed to have agreed to the changed Terms and Conditions.

The User shall use the Service in accordance with these Terms and the rules separately established by the Company. The Company shall be able to change the content of the Service without obtaining the prior consent of the User.

"Member" means a person who agrees to the separately defined "“CA4LA MEMBERS Terms", applies for membership registration in accordance with the procedures prescribed by the Company, and is approved by the Company. The use of some of the Services may be subject to the User's membership.

Users shall not perform any of the following acts.

Users may not use any information provided through this service without the permission of the right holder, outside the scope of copyright restrictions such as personal reproduction permitted by copyright law. . If a problem arises in violation of the provisions of this article, the user shall solve the problem at his/her own responsibility and expense, and shall not cause any inconvenience or damage to the Company.

Users can purchase products or services (hereinafter referred to as "Products, etc.") from the Company using the Service.
If the user wishes to purchase a product, etc., the user shall apply for the purchase of the product or use of the service according to the ordering method separately specified by the Company.

For the application in the preceding paragraph, a sales contract concerning the product, etc. shall be established between the user and the Company when the formal order procedure is completed. However, this does not apply if the credit card company designated by the user informs us of the non-compliance. In addition, we may contact the user by phone to confirm the payment method and order details as necessary. If the Company is notified by this telephone contact that the User accepts the order, the sales contract shall be concluded regardless of the above.
"Completion of official order procedures" shall be defined as the following points of time according to the payment method selected by the user.

Upon completion of the above official order procedure, we will start production of the made-to-order products and carry out the shipping procedures for other products.
Notwithstanding the provisions of the preceding paragraph, if there is any fraudulent or inappropriate act in relation to the use of this service, the Company may cancel or cancel the sales contract or take other appropriate measures.

The payment amount for products, etc. will be the sum of the product purchase price including consumption tax and the handling fee. Payment for products purchased through this service shall be made by a separate payment method approved by the Company.
In the case of payment by credit card, the user shall comply with the conditions separately contracted with the card company. In addition, if a dispute arises between the user and the credit card company, etc., it shall be resolved by both parties.

Other shipping conditions, such as the period until delivery, designation of the date and time, etc., shall be specified separately in the "Usage Guide" on the Service website.
If there is no contact from our shop even after 7 days have passed since you placed your order, and the product has not been delivered, please contact us by email.
For products and services that do not require delivery, we will deliver the products by electronic transmission to the address registered by the user according to the prescribed method.
The number of items you can purchase may be limited. For details, please refer to the "Usage Guide".

Items cannot be canceled or changed after the order has been completed. In addition, we do not accept returns or exchanges after the product has been shipped if the following items apply.

Unless otherwise specified, the warranty for products sold in this service shall be in accordance with our regulations. The Company does not guarantee the quality, performance, compatibility with other products, or any other aspect of the products traded in the Service, other than those stipulated by the Company.
(Regarding troubles due to unknown delivery address, etc.), the Company will contact the contact information registered by the member, deliver the product to the delivery address indicated at the time of product purchase, and by the method specified by the Company. By electronically sending to the address registered by the member, the member shall be exempted from liability.
Under no circumstances shall the Company be liable for any damages, losses, or disadvantages related to the use of the Service or the products traded through the Service, regardless of the legal cause of the claim, other than those stipulated in the preceding article. .

In order to maintain good operating conditions of the Service, the Company may suspend all or part of the provision of the Service without prior notice to the User in the following cases.

The Company shall not be held responsible for any damage caused by the User not being able to use the Service. The Company shall be exempted from liability by processing the affairs according to the user's registration details.
In the event that a user causes damage to another user or a third party by using this service, the user shall resolve the matter at his/her own responsibility and expense, and the Company shall I will not give you any trouble.

In principle, the method of communication between the Company and the User shall be by e-mail. In the event that a problem arises that cannot be resolved according to the Terms of Use or the guidance of the Company regarding the use of the Service, the Company and the user shall discuss in good faith and resolve the issue.
In the event that a lawsuit arises regarding the use of this service, the Tokyo District Court shall be the exclusive jurisdictional court of the first instance.

This agreement applies to all members from 14 July 2023. The old Terms and Conditions established prior to the present Terms and Conditions shall expire with the application of the present Terms and Conditions.