Membership terms
MEMBERSHIP TERMS & CONDITIONS
Article 1 Definition of Member
A member is someone who has a domicile/residence in Japan, approves these Terms, applies to CA4LA Co., Ltd. (hereinafter referred to as the “Company”) to become a member of CA4LA Members (hereinafter referred to as the “Member”), Individuals who have completed the prescribed procedures (minors are limited to those who have obtained the consent of their parental authority).
Article 2 Issuance of members' accounts, etc.
1. The membership process is carried out via the website or a dedicated smartphone application, and one member's account is issued online for each member.
2. The member's account is provided on the official CA4LA website (https://www.ca4la.com/and the iOS/Android application (CA4LA MEMBERS app), but it is for the sole use of the member and may not be transferred, lent or given to anyone other than the member (individual or corporate). It may not be transferred or lent to anyone other than the Member (whether an individual or a corporation).
3. No admission fee or membership fee is required for the issue of a member's account.
Article 3 Use of member's services and benefits
1. Members can use members services at stores, ONLINE SHOP, and iOS/Android apps (CA4LA MEMBERS) designated by the Company (hereinafter referred to as "stores", excluding some excluded stores, etc.). Terms and conditions for ONLINE SHOP use/app use are separately stipulated in the "ONLINE SHOP Terms / App Terms".
2. By registering as a member, members can receive various information services such as email distribution. The Member acknowledges that some emails will be sent to all Members regardless of their choice, and that all communication costs for receiving emails, browsing the site, etc. will be borne by the User.
3. When purchasing a product at a shop, by presenting the member's account to the Company in advance, points will be awarded according to the amount of the product purchased and the actual purchases made. However, points will not be awarded for the amount equivalent to the use of points for purchased products, sale items, delivery charges and other amounts specified by the Company. (For details on what points are not awarded, please refer to the details of membership benefits in section 8 of this article.
4. The Member acknowledges that, notwithstanding the provisions of this Article, the Member will not be entitled to the benefits of membership ("Benefits") if the Member's account as specified by the Company cannot be presented or otherwise verified.
5. The Member may not transfer or redeem the Benefits or their rights to the Benefits to a third party.
6. Points are valid for one year until the end of the same month of the year following the issue date. Points after the end of the same month of the year following the issue date will be invalid.
7. The company reserves the right to change, amend or abolish all or part of the benefits without notice.
8. Details of member benefits shall be separately stipulated on the CA4LA official website "Members" (https://www.ca4la.com/membership/).
Article 4 Changes to registration details, loss of membership card, etc.
1. If there are any changes to the information registered at the time of membership in the members service, members must promptly make the changes through "My Account" on the CA4LA official website or "Edit registered information" on the iOS/Android app (CA4LA MEMBERS). shall be carried out.
2. The Company shall not be liable for any damage resulting from the loss of the member's account or password or unauthorised use by a third party.
Article 5 Management of email address (ID) and password
Members shall be responsible for managing their own email address (ID) and password and shall not transfer, lend or disclose their email address (ID) and password to third parties.
Members shall be responsible for any damage caused by insufficient management of their email address (ID) and password, errors in use or use by third parties.
Members shall immediately inform the Company if their email address (ID) and password are found to have been used illegally by a third party.
Article 6 Obligations when returning goods (*excluding ONLINE SHOP)
1. The Member shall present his Member's Account when returning a product.
2. In the case of the preceding paragraph, the points already credited to the Member's account shall be deducted from the amount of the returned goods.
3. The Member acknowledges that the Company may not be able to accept the return if the Member is unable to present his/her Member's Account.
Article 7 Withdrawal procedure
1. The Member may withdraw from the Members' Service at any time by submitting a withdrawal request to the Company. Accumulated points will be invalidated at the time of withdrawal. In addition, the member's purchase history data and the right to receive benefits will not be restored even if the member re-joins the service.
2. Withdrawal from the Member's Service shall be processed in "My Account" on CA4LA official website at the time of withdrawal application.
Article 8 Loss of membership and privileges
If a member falls under any of the reasons listed below, the Company shall suspend the use of member services or lose membership without prior notice. In addition, the member shall also lose the accumulated points from the time when it falls under each of the following items.
(1) The Company's business is hindered due to false entries in the prescribed items of "customer information" (name, address, telephone number, date of birth, etc.) or due to the lack of prescribed change procedures. if
(2) In case of violation of these Membership Terms
(3) In case of unauthorized use of the point service
(4) In addition, when the Company determines that it is inappropriate as a member
Article 9 Prohibition of holding multiple membership cards
The personal information of members obtained in connection with the use of the service shall be handled in accordance with the Privacy Policy, which is separately stipulated by the company.
Article 10 Change of Membership Agreement
The company reserves the right to change any of the terms and conditions of the agreement at its discretion and without notice to members in the event that any of the following applies. Any changes will be posted on the website or notified by email or other means deemed appropriate by the company, and the changes will take effect at the time of posting or notification
(1) When changes to the Terms and Conditions are in the interests of the members.
(2) When changes to the Agreement are not contrary to the purpose for which the agreement was made and are reasonable in light of the necessity of the change, the reasonableness of the content after the change, its content and other circumstances relating to the change.
If the Member uses the Member Services after the change has taken effect, the Member is deemed to have agreed to the Terms and Conditions after the change has taken effect.
Article 11 Jurisdiction
In the event of a dispute between a Member and the Company in relation to this Membership Agreement, the Tokyo District Court shall have exclusive jurisdiction as the court of first instance.
This agreement applies to all members from May 30, 2023. In addition, the old agreement established before this agreement will be invalidated upon application of this agreement.